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Microsoft Dynamics CRM
Microsoft Dynamics CRM as an "XRM" Business Application Platform

Why Microsoft Dynamics CRM?

More than just Customer Relationship Management (CRM)

Microsoft Dynamics CRM is a CRM product, with rich Sales, Marketing and Service functionality, but it is also much more than that. The flexible data model of Microsoft CRM means that is can be used to build custom applications to suit your business needs.

If you are currently planning to develop an application based on a bespoke technology or framework to manage your key business information and processes, consider Microsoft CRM as an alternative solution, as Microsoft CRM is really a flexible and scalable platform to help build cost effective, flexible and scalable solutions.

Slash Development Cycles, Cut Time to Deliver

Traditional bespoke application development cycles focus 80% or more of the effort in assembling platform level features including data structure, user interface, data access, authentication and authorization. Of the remaining effort, only a small proportion focused on actually implementing the business logic that delivers benefit to your business.

By building on the standard features of Microsoft CRM, rather than building an application from the ground up, you can reduce the complexity and length of development cycles, and therefore the overall time to deliver.

Increased Usability and Robustness

Microsoft invests billions of dollars into research and development, meaning that Microsoft CRM is secure, stable, scalable and easy to use, considerably reducing testing and training requirements when compared to a bespoke application.

Extending Microsoft CRM to work as a business application platform is fully supported by Microsoft – which means that you will continue to benefit from this investment and availability of new features through their guaranteed upgraded process.

Truly Agile

Because Microsoft CRM provides the ability to help build prototype functionality rapidly, projects can focus sooner on actually demonstrating to business stakeholders how the solution will look and function within their business environment. Combining this with agile methodology and virtualized approach, we can deliver tangible results in previously un-achievable timescales.

What You Get from Microsoft CRM Out-of-the-box 

Choosing Microsoft Dynamics CRM as your business application platform will provide you the following benefits right 'out of the box':

  • Consistent and User-Friendly Interface
  • Integrated Role-Based Security Model
  • Extensive Customizability with the support of entity/form/view customization, plugin, and workflow
  • Email Integration supporting both Inbound and Outbound
  • Data Management and Migration Framework
  • Integrated Workflow Engine
  • Office and Outlook Integration
  • Secure Remote Access
  • Offline Access
  • A Rich Web Service Interface 

Our Microsoft CRM Development Services

We have a team of talented consultants who have extensive experience delivering business applications based on Microsoft Dynamics CRM. Whatever your requirement, our aim is to help you find and deploy the most appropriate, cost effective and ultimately successful solution, because we understand that our success depends on that of our clients.

By leveraging Microsoft Dynamics CRM as an XRM Business Application Platform, you can see immediate result from our development services. Our usual development cycle of a CRM application could be as fast a couple of months depending on the complexity of the business requirements. We can deliver the following solutions based on Microsoft Dynamics CRM:

  • Case and Compliance Management Solution
  • Sales Automation Solution
  • Marketing Automation Solution
  • Inventory Management and Order Fulfillment Solution
  • Business Intelligence and CRM Analytics Solution
  • Customer Portal
  • Wealth Management Solution (Financial Planning, Market Research, Portfolio and Product Management)

Contact Us

Please contact us to learn more about what we can deliver by Microsoft Dynamics CRM platform.